Providing the SAP employees with a flexible and trust-based workplace as the norm, not the exception with the aim of empowering them to balance when, how, and where they work best for optimal productivity, satisfaction, and work-life balance. Inspiring office space design aligned with the individual and teamwork set up needs tailored for great employee experience, creativity, and collaboration. Providing conditions which benefit the integration of work, parenting and care for family members to our colleagues who besides being professionals are primarily family members. Decreasing the level of stress triggered by the need to perform in different activities in parallel and improving the well-being of our employees.

All employees of SAP in Bulgaria - ~1500. We reach and inform our colleagues via regular internal communication, sessions and workshops with the managers and teams, different channels for questions and answers as well as for feedback.

1 year - implemented with the described scope in 2022. The project is long-term and its evolution and upgrade are continuous.

Designing a framework for flex work via identifying the flexible options for working time and location allowed by the Bulgarian legislation, discussions and alignment with the Employees’ Representatives about the rules for flex work and their support for promoting them, adjustment of existing digital tools and implementation of new ones for submission of requests for work location, change of labour contract parameters, booking of office desk, working abroad for personal reasons. New office design with the participation of the employees via team workshops for identifying the individual and team needs for work set up, nomination of volunteers among the employees to generate and test office design ideas and represent all employees’ interests, building work groups within the local Leadership Team for taking decisions about new office set up, regular communication about project stages and decisions taken via all-hands meeting and internal articles. Introduction of an additional paid paternity leave of 10 working days.

More than 80% of the employees work primarily from home as per their wish. Employee Engagement is 82% and 88% consider that they have the freedom to work when and from where they considered as best for them alongside with the business requirements. More than 90% of the leavers strongly appreciate the benefits and the flex work offerings. More than 50% of the fathers used the additional paid paternity leave of 10 working days. 8th Kincentric Best Employers award won in 2022. The employer’s support for parents leads indirectly to better parenting, better professional development of mothers, improvement of gender parity in Bulgaria. Higher employee engagement improves the company’s results, the business environment in Bulgaria and the well-being of the society.