Paysafe always strives to create an exceptional work environment, including programs and tools to retain and motivate employees. The goal is not only to attract the best talents but to provide an opportunity for career development and growth. In 2022, our employees spent over 78,000 hours in training, with 51% of them from the team in Bulgaria. Over 1000 employees have taken part in various trainings and programs in the categories - Business skills, Technology trainings, Management and leadership, etc. The average satisfaction about the trainings is over 88%, and the commitment of the Bulgarian team is 3 points higher than the average for the company. To the question - I have enough opportunities for learning and development, they answered 4 points higher than the average for the company.

With a team of 1400+ people in Bulgaria, divided in 16 departments, the company invests in the development of specialized programs - both for basic and specialized knowledge. They meet employees’ individual needs in relation to their career development, including the departments’ goals. For people at the beginning of their professional career, Paysafe has invested in the development of internship programs, with 3 new programs introduced in 2022 - Product Management, DevOps and Finance.

Paysafe is a company that puts its employees first and annually invests in their development, providing a range of opportunities depending on individual and organizational needs. Each program has a different duration according to its goals. Business Skills Labs has been running for the 5th consecutive year and the Software Engineer Development Internship Program for over 10 years. The Talent Development Program – over 6 years, and the Manager Development Program is held annually.

In 2022, the following programs were held in the Bulgarian branch: Sofia Business Skills Labs – with 13 different topics, in which more than 350 employees took part. Talent Development Program – over 30 people divided into 4 stages in the program Management training – 13 different topics and programs with 300+ participants Internship programs - a total of 40+ young specialists Application Security – 200+ participants in various activities during the year. Over 150 people have acquired additional certification - AWS, Azure, ACCA, CFA, SixSigma, etc. For a second year in a row, we held the Application Security program, which used gamification to stimulate over 600 programmers - 300 of whom from the Bulgarian office. They practiced creating reliable and secure code. The program is structured in 3 stages to build a holistic and engaging way of thinking among programmers. Another approach aimed at the development of human resources is the Product Management internship program. Through its launch, Paysafe offers training to young professionals by integrating practices that are part of the already established work process and following the principles of continuous learning.

In 2022, our employees spent over 78,000 hours in training activities, with 51% of this number for the team in Bulgaria - 900+ people. The optional training sessions are more than 120. The total time spent in the Business Skills Labs program is 1,400+ hours and the average satisfaction is over 85%. In the management and leadership development programs, 300+ people have spent 2,700+ hours in various activities and trainings. Average satisfaction with the programs is over 88%. Over 90% of those who have successfully completed the internship programs in the IT, Product and Finance departments are currently working on a permanent position at Paysafe. 200+ people participated in the optional activities part of the Appication Security program. As a result, was observed a 17% increase in skills.