TELUS International Еurope Invests Over €40,000 in Sofia's Louis Braille School

As part of the TELUS Days of Giving in Sofia, more than 500 TELUS International Europe volunteers invested their time and energy along with a company investment of €40,000, to renovate the Louis Braille School for the visually impaired. TELUS International Europe, a leading outsourcing company, aims to improve the environment and conditions in which children live and learn.

TELUS team members around the world volunteer to worthy causes in their local communities, bringing to life TELUS’ “we give where we live” philosophy. TELUS Days of Giving are a global initiative that takes place in every location TELUS International operates. TELUS International Europe was honoured with the special Engage award by the Bulgarian Business Leaders Forum for the TELUS Days of Giving event in 2014.

This year’s initiative took place on 5 September and was located at the Louis Braille School for the third consecutive year. With this year’s planned activities, TELUS International Europe and the volunteers fulfill the promise made three years ago to the school management to help them to improve the conditions where the children live and study.

"We are extremely happy and grateful to TELUS International and all the volunteers for the support. Our school seldom receives an investment of such scale and we can’t believe we have finally accomplished what we’d dreamt of for years. Our school is one of the few in Bulgaria where children with disabilities can get education and I can happily say that the conditions, atmosphere and quality of teaching and learning in the school have been significantly improved after the TELUS Days of Giving. TELUS International Europe remains our friend and we will be very happy and proud if some day our students can be part of the company and have the chance to bring back to the community through the corporate social responsibility programs of the company,” Elka Belokapova, director of the school, said.

"We express our gratitude to the 500 volunteers and TELUS International Europe employees. The declared intention of TELUS International Europe to continue to organise the TELUS Day of Giving in Bulgaria in the coming years will meet the full support of the Bulgarian government. We are convinced that the number of the socially responsible companies that will undertake such noble initiatives in our country will continuously increase in the future", Totyu Mladenov, Advisor of the Office of the Prime Minister, said.

Other friends and partners to the company and the school tool part in the initiative: Krasimira Velichkova, director of the Bulgarian Donors Forum and Lazar Zhivankin, chairman of the Association of Parents of Visually Impaired Children.

“Every year, thousands of TELUS employees participate in volunteer activities in connection with a special day at our company, the TELUS Days of Giving. TELUS team members around the world join forces to contribute to a better life for those who are most in need. Today, we have more than 500 volunteers, TELUS International team members, their friends and families,” Xavier Marcenac, President of TELUS International Europe said.

“We expect significant growth of the company and I hope next year we will have twice as many volunteers attend the TELUS Days of Giving. I am really proud to be part of this amasing team and to know that together we are giving back to the community in which we live,” Mr. Marcenac added.

The TELUS International Europe investment this year is focused on finalising the refurbishment which started three years ago at the first TELUS Day of Giving. The school dormitory was entirely refurbished, the lighting in the dormitory and school building was changed, the furniture was replaced, the school yard was cleaned and the green areas maintained. The special sensory garden was brought back to life and now the children can continue to explore the surrounding nature. This year, the investment of time, money and energy focuses on refurbishing the school library, the corridors and the dormitory, planting new trees, and preparing the school for the start of the new school year.

About TELUS International Europe

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has almost 2,000 team members across five delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages.

TELUS International Europe is a proud member of the TELUS International family. TELUS International is a global business process outsourcing company with more than 16,000 employees around the world, including in Canada, the United States, Europe, Latin America, and the Philippines.  With over 175 million customer interactions supported annually via voice, email, chat and social media, across the telecommunications, utilities, high tech, gaming, finance, retail, e-commerce, travel and logistics, and health care industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with CAD.3 billion (€8.23 billion) of annual revenue and 13.9 million customer connections. For more information, please visit www.telusinternational-europe.com.