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TELUS International Europe Launches TELUS Community Board

June 03, 2015
TELUS International Europe Launches TELUS Community Board

Local health, environment and education projects to benefit from €74,000 annual donations

Today, TELUS International Europe (TIE) launched the TELUS Community Board in Sofia. The Board will distribute up to €74,000 annually to local non-profit organisations beginning in 2015 and continuing every year thereafter.

“The TELUS International Europe Community Board embraces TELUS’ philosophy to „give where we live” and will fund local charitable projects to impact positive social change in Bulgaria and Romania,” Xavier Marcenac, President of TELUS International Europe said.

The Board brings together distinguished community leaders and TIE team members to make decisions on philanthropic initiatives specifically identifying where charitable funding will have the greatest impact.

“With the unique corporate philanthropy model of a Community Board, where the majority of its members are local leaders, we know the money TELUS provides will go where it is needed most,” Mr. Marcenac added.  “The TIE leadership team believes that as the company grows and develops, we have a growing social responsibility giveback to the communities where our team members live, work and serve.”

“As Chair of the new TELUS International Europe Community Board I am truly honoured to have the opportunity to lead the Board to enable important community projects. I am confident that my experience will help in the selection of recipients and my financial background will be beneficial in the efficient allocation of resources,”  Levon Hampartzoumian, CEO and Chairman of MB of UniCredit Bulbank said.

The members of the Community Board are Levon Hampartzoumian, CEO and Chairman of MB of UniCredit Bulbank (chair of the Community Board), Elvin Guri, River Styxx Capital CEO and founder of Teach for Bulgaria, Silva Zurleva, Board Member, NTV, Maggie Maleeva, former tennis player and founder of, Neli Radeva, founder & president of I Can Too Foundation.

Funding requests for health, environment and education projects supporting families and youth will be considered for donations. As a fundamental part of this corporate social responsibility initiative TIE will work in partnership with the local and state authorities and non-government organisations such as CSR Bulgaria, Bulgarian Donors' Forum and BBLF.

Since 2000 TELUS, TELUS International, their current and former employees have donated more than 6 million hours of voluntary work and almost €3 million to charities around the world. TELUS now has 15 Community Boards, including four TELUS International Community Boards, which donate more than €4 million annually. TIE was awarded the special ENGAGE Award for employee engagement in a CSR project in BBLF’s 2014 Responsible Business Awards for its TELUS Day of Giving.

For more information or to apply for funding please visit


About TELUS International Europe

TELUS International Europe (formerly CallPoint powered by TELUS) is a multilingual contact center and BPO (business process outsourcing) provider, delivering high quality services since 2004. The company has over 1,200 positions across four delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania). TELUS International Europe offers contact center solutions and innovative customer service support for global customers in over 30+ languages. For more information, please visit

About TELUS International

TELUS International, a provider of Business Process Outsourcing (BPO) and contact center solutions to clients around the world, enables customer experience innovation through spirited teamwork, agile thinking and a caring culture that puts customers first. TELUS International is the global arm of TELUS, a leading national telecommunications company in Canada, with €9 billion in annual revenues and 13.7 million customer connections. In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than €290 million to charitable and not-for-profit organisations and volunteered 6 million hours of service to local communities since 2000. 14 TELUS Community Boards around the world lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.



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