The latest meeting of our responsible business community within our Meet BBLF Success project, took place at Paysafe – a leading payment platform with extensive experience in serving merchants and consumers in the global entertainment sector. We sincerely thank the hosts and guests from over 30 member companies!
During the visit held on 13 October at Paysafe’s Sofia office, we got a close look at the company's activities, focusing on best practices in environmental standards, social responsibility, and good governance at Paysafe, seen as the foundation for ethical business, a competitive advantage, and a strategy for excellent performance and long-term development.
BBLF Chair Anton Panayotov reminded at the opening that BBLF has been on a mission: to provide a meaningful platform where member companies can share, promote, discuss, and disseminate their successful projects that benefit people and the environment.
Giacomo Austin, VP Product Compliance & Partnerships and General Manager, Bulgaria at Paysafe, said: “We don’t view commercial priorities and sustainability commitments as separate; they reinforce each other. Good product offerings and sustainability go hand in hand. Both are built into our overarching corporate strategy, not bolted on.”
The event started with a short overview by Ivona Gavrilova, Director of Talent Acquisition at Paysafe who pointed out the recently published Paysafe Sustainability Report 2024.
In her presentation Chloe Stephenson, ESG Manager at Paysafe, said: “Many customers, investors, partners and even employees now prioritise sustainability criteria in their decision making. Sustainability work positions the company ahead of regulation, attracts top talent and customers, and drives innovation by encouraging development of existing and new products to meet changing market demands.”
The fireside chat that followed featured Giacomo Austin and Ivan Petrov, SVP Consumer Technology and General Manager, Bulgaria at Paysafe. Their exchange was moderated by Temenuzhka Zlateva, VP Merchant Onboarding.
“Regulation is moving from disclosure to performance. In the next five years, companies will be judged on actual impact. Partnerships play a huge role here—sharing data across ecosystems, benchmarking best practices, and building collective capacity so the whole sector raises its game. Compliance then becomes a competitive advantage, a mark of trust and leadership that attracts customers, talent, and investors.”, Giacomo Austin said.
“Paysafe’s tech leaders play a critical role in ensuring systems and practices are designed and used ethically, especially with increase in use of AI. We have to continually invest in the security of our products, services and internal processes to protect data privacy and to maintain the trust, reliability, availability, and stability of our systems.”, Ivan Petrov said.
Volunteering initiatives at Paysafe, in Bulgaria and elsewhere, were presented by Boyan Hristov, People Development Partner and Community Champion at Paysafe: “So far this year, across the Paysafe group, our teams have dedicated more than 4,100 hours of volunteering. And we're proud of the 50+ dedicated community champions across our locations organising and promoting impactful volunteering events and fundraisers.”
Visitors from the BBLF community shared their views and posed their questions in the networking cocktail that followed.
Stay tuned for our next Meet BBLF Success event!
